Terms and Conditions

1. Definition

• Zlink : refers to the entity [Zhonglian HongKong Limited] that provides this Website and related services.
  
• User : refers to the natural person or organization that registers, uses, and browses this Website and related services.
• eSIM product : refers to the virtual SIM card product sold through this Website, which is used to achieve mobile network connection services.
• Service : refers to the eSIM product sales, activation, management and other related services provided by Zlink to Users through this Website.

2. Account Registration and Use

• You need to provide true, accurate and complete personal information (such as name, email address, mobile phone number, payment information, etc.) to register an account and update any changes in a timely manner.
• You need to keep your account and password properly and be responsible for all activities in your account. If you find any unauthorized use, you must notify Zlink immediately. Zlink is not responsible for any losses caused by improper storage.
• You may not use this Websiteto engage in illegal or irregular activities (such as fraud, infringement, spreading of malware, etc.); you may not interfere with or disrupt the normal operation of the Website, or access servers, networks, etc. without authorization.

3. ESIM products and deals

• The eSIM products provided by Zlink are subject to local laws and regulations (including but not limited to provisions prohibiting fraud or unauthorized use). By purchasing or using eSIM products, you agree to comply with local laws and regulations (including anti-fraud, data security, etc.) and product-specific terms (see the purchase page for details).
• The eSIM products provided by Zlink are subject to local operator network coverage, technical conditions and other factors. Product details, tariffs, usage period and other information are subject to the display of this Website. Zlink reserves the right to adjust product-related information, but will notify users in advance through this Website announcement and other means.
• When you purchase eSIM products through this Website, you should carefully confirm the order information. After successful payment, Zlink will provide product activation services as agreed. Zlink can assist in handling usage problems caused by user reasons such as device incompatibility, operating errors, etc., but will not be held responsible.
• The product price is subject to the Websitedisplay and may be adjusted due to market conditions. It will be announced before the adjustment. We do not guarantee that there are no errors in the price or settlement currency (including but not limited to technical errors or update delays). If such a situation occurs, Zlink will contact you as soon as possible to correct it.
• You can pay through a third-party payment gateway. Zlink is not responsible for losses caused by third-party services (such as payment failures, security vulnerabilities, etc.); if there are payment problems, you can contact Zlink customer service for assistance.
• You may not use the goods or services for any illegal or unauthorized purpose or in any way that violates the laws of your jurisdiction (including but not limited to copyright laws). You may not transmit any viruses, worms or destructive code.
• Zlink has the right to change or terminate part or all of the services based on business development, changes in laws and regulations, etc. If the service is terminated, the user will be notified in a reasonable period in advance and the products and related data purchased by the user will be processed within the scope permitted by law.

4. Intellectual property

• The intellectual property rights of the text, pictures, videos, codes, trademarks and other contents of this Website belong to Zlink or relevant rights holders.
• Without the written permission of Zlink, the content of this Website may not be copied, modified, disseminated or sold.

5. Privacy Policy

• By using this Website, you are deemed to have accepted our Privacy Policy.
• Please refer to the Privacy Policy for details.

6. Limitation of Liability

• You access this Website, use its content, click on links, etc. at your own risk and must bear the risks yourself.
• Zlink is not responsible for service interruption, data loss, losses, etc. caused by force majeure (such as natural disasters, wars, government actions, etc.), third-party reasons (such as operator network failure, payment platform problems, etc.), and user's own fault (such as violation of these terms, improper operation, etc.).
• Unless expressly provided otherwise in these Terms, we have no obligation to pay you any compensation.

7. Termination

• If you violate these terms, we may immediately terminate your access, registration or product and service rights to this Website.
• Rights that have accrued before termination may still be enforced after termination.

8. Applicable Law and Compliance Commitment

• Regardless of the country or region where you use this Website and related services, you must strictly abide by local laws and regulations, including but not limited to mobile device registration regulations, telecommunications service usage requirements, data security management regulations and consumer rights protection terms, etc. If there is a conflict between local laws and these terms, the stricter legal provisions shall prevail.
• Once you accept these terms, you will be deemed to agree that we will use your personal data for the purposes specified in these terms in accordance with the data protection laws in your region (such as the EU General Data Protection Regulation (GDPR), the US California Consumer Privacy Act (CCPA), Japan's Personal Information Protection Act, South Korea's Personal Information Protection Act, etc.). We promise to always ensure compliance during data processing and protect your rights to access, correct, and delete data in accordance with the law.

9. Other Terms

• Zlink has the right to update these terms based on business needs, changes in laws and regulations, etc. The updated terms will be published in a prominent position on this Website and will take effect from the date of publication. If you continue to use this Website and its services, you will be deemed to have accepted the updated terms.
• If any part of these Terms is held invalid or unenforceable, it will not affect the validity and enforceability of the remaining parts.
• Zlink's failure to exercise or delay in exercising any right under these Terms shall not be deemed a waiver of such right; any waiver of rights must be made in writing.

10. Contact Us

• Email:

11. Update/Effective Time

• Last updated: May 26, 2025
• Effective date: May 26, 2025