eSIM Installation & Activation

2025-06-24

eSIM Installation & Activation

Complete guide to install and activate your eSIM on iPhone and Android devices

📱 eSIM Installation Guide

Make sure your iPhone supports eSIM and is running iOS 12.1 or later. Your device must be unlocked and connected to network.

QR Code Installation

Open Settings

Go to Settings → Cellular

Add eSIM

Cellular → Add eSIM

Use QR Code

Set Up Cellular → Use QR Code

Scan QR Code

Scan QR Code

Ensure your Android device supports eSIM and is running Android 9 or later. The device must be unlocked and connected to network.

QR Code Installation

Open Settings

Find "Network & Internet" from Settings on your device

Tap the “SIM manager”

Tap the “+” icon next to “SIMs”

Tap the “Add eSIM”

Tap the “Set up an eSIM”

Scan QR Code

Scan the QR code provided in your installation instruction email or on the previous page.

🚀 eSIM Activation Guide

After installing your eSIM, you need to activate it to start using cellular services. This process is the same for both iPhone and Android devices.

Turn On Your eSIM

When you are ready to use data, go to Settings/Cellular, turn on this line.

Turn on Data Roaming

Navigate to Settings → Cellular/Mobile Network → Your eSIM → Data Roaming and turn it on if you're traveling internationally.

Configure APN Settings

Normally, APN will be automatically set. Check that your APN settings have been correctly set. If it is not set or if it is incorrect, please click "Cellular Data Network", change "Cellular Data/APN" as follows.

Test Your Connection

Disable Wi-Fi and test your cellular connection by browsing the internet or making a call. Check that you can send and receive data.

If you experience any issues, restart your device and wait a few minutes for the network to fully activate.
Important Notes:
  • Keep your QR code or activation details safe - you may need them if you need to reinstall
  • Some carriers may take up to 24 hours to fully activate your service
  • Contact your carrier's support if activation fails after multiple attempts
  • Make sure your device is compatible with your carrier's network bands

Need additional help? Contact your carrier's customer support for personalized assistance.

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